PGW Gift Card
Not sure what to get that special someone? Give the gift of an e-certificate!
Purchasing this digital gift card creates a unique code. The gift card recipient can enter this code at checkout to subtract the gift card value from their order total.
This gift card never expires.
Is the finish on the board food safe?
Yes! All of our boards are finished with a plant-based, water resistant, eco-friendly Belgian hardwax that promotes durability, ease in cleanup, and keeps your board looking its best everyday. The finish is food safe so you can enjoy your everyday charcuterie and meal prep activities.
Am I able to cut on the board?
Yes! All of our boards are made from quality hardwoods sourced from mills here in the United States. That said, over time knife marks can show over general wear and tear. With our line of serving boards, we recommend designating one side for cutting and one side for serving. Of course, you can always purchase a separate cutting board for dedicated meal prep and don't forget: we offer complimentary refinishing should your board need some extra TLC.
To clean and care: hand wash only with mild soap and water. Towel dry using a clean towel and allow to air dry before storing until next use. On a bi-monthly or monthly basis, apply a light coat of board conditioner.
It’s important to never be submerge your board in water for extended periods of time. Additionally, do not put your board in the dishwasher. This will warp the wood and cause damage. Avoid placing hot pots, pans, or other very hot items on the wood board surface as it can burn and discolor the board.
Each board is made to order by hand in California using wood materials sourced by mills in the United States. We know you will love the handcrafted, artisan look of our boards. That said, please allow 2-3 business days for us to prepare your order for shipment.
We’re happy when you’re happy therefore we proudly stand behind our custom woodwork. Should you find yourself less than satisfied with your order, please email us at firstname.lastname@example.org within (15) days of delivery for a return authorization. All returns are assessed a 20% restocking fee from the original purchase price. To receive a partial refund of the purchase price (minus shipping & restock fee), all items must be received back in new and unused condition. No refunds will be issued if the board has been used or damaged. Rest assured, we are happy to discuss the condition of your board prior to your return if you have any concerns. You are responsible for return shipping and we suggest return via trackable common carrier. Refunds issued may take up to 10 days to process.
We offer a 6-month Limited Warranty applied to products purchased from Pino Grande Woodworking. This covers any defects in material or workmanship under normal use during the Warranty Period.
During the Warranty Period, Pino Grande Woodworking will replace, at no charge, products that prove defective because of improper material or workmanship, under normal use and maintenance (as per our serveware care instructions).
This Limited Warranty policy is for defective items and does not apply to damages caused by accident, abuse, modification of the product, or misuse of the boards (e.g., boards cleaned in a dishwasher, damage resulting from placing hot items onto the boards and/or stains from food being presented on the boards). To obtain our warranty service, you must contact us at email@example.com to discuss the problem and identify the most appropriate solution for you.